Customer Care

Customer care

Welcome to the Customer Care Page of Dorafoods Corporation!

We would like to express our sincere gratitude to all our customers who have trusted and used our products. At Dorafoods, we are committed to providing you with high-quality food products and the best customer care service.

We understand that customer satisfaction is our top priority, and we always strive to meet your every need and desire. We not only aim to be a reliable partner for our customers but also to build long-lasting and sustainable relationships.

Our Customer Care Page is where you can find information related to our products, ask questions, provide feedback, and receive support from our team of experts. We promise to respond promptly and professionally to all your requests and feedback.


Our customer care team is professionally trained and ready to listen and address any concerns or inquiries you may have. We will assist you in selecting suitable products, provide information about ingredients, usage and storage instructions, as well as answer any questions regarding product quality and food safety.

Furthermore, we always welcome feedback and suggestions from our customers to improve our services. You can provide feedback on product quality, suggest improvements, or share opinions about our services. We highly value all your contributions and will use them to enhance the quality and customer experience.

Please feel free to reach out to us through the following contact channels:

  • Phone: +0084898 63 38 61
  • Email: [email protected]
  • Website:
  • Or, You can send letter to the address: “No 48, Group 3, Xuan Bach Village, Quang Tien Commune, Soc Son District, Hanoi, Vietnam.”

We look forward to serving you and ensuring that all your inquiries and feedback are handled promptly and professionally.

Thank you for your trust and support in Dorafoods. We are honored to serve you and hope to have the opportunity to meet and serve you in the future. We commit to continuously improve and provide excellent experiences for our valued customers.

Benefit of Noni Juice

Dorafoods Procedure For Private Label - OEM

We need communicate with you to get an understanding of your needs:

  • You need Pure Juice or Formular Juice? Do you have your Formular or need our available formular?
  • How many ML – Bottle and How you would like to pack?

After the initial talking (stage 1) we will review and study your requirements with our production Dept to produce a product description and quote for you to confirm.

  • After product description/Formula has been confirmed, we will produce a free sample for you for checking – testing and confirm.
  • Sample is free of Charge – Customers need to pay for the sample shipping cost only
  • When sample – Quote are approval, we will be Sign a Sale confirmation and Non – Disclosure Agreement (NDA) with you.
  • We need to receive payment or agreed Deposit before production.
  • Your product will go into mass production. If you need to provide labels or any other materials, we will need to Receive them before the production.
  • We inspect the product for your safety and provide a Certificate of Analysis (COA)
  • We can supply final product for your own testing if this is required before shipment.
  • We pack and arrange shipment as per agreed shipment terms
  • Balance payment received when Arrival Note (A/N) Before shipment
  • Shipping documents will be available after shipment.